Included.ai — Website Terms of Use

Last Updated: July 15, 2025

These Website Terms of Use (the “Terms”) govern your access to and use of the Included, Inc. websites that link to these Terms, including www.included.ai (collectively, the “Website”).

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to the Terms, do not access or use the Website.

The terms “Included,” “we,” “us,” and “our” refer to Included, Inc. The terms “you,” “your,” and “user” refer to the individual visiting or using the Website. If you access or use the Website on behalf of a company, organization, or other entity, then (a) “you” includes that entity and (b) you represent and warrant that you are authorized to bind that entity to these Terms.

Other Agreements. If you (or your organization) have a separate written agreement with Included that governs use of Included’s products or services (for example, a Master Services Agreement, Order Form, or Data Processing Agreement), that agreement will control where it conflicts with these Terms. These Terms apply only to your use of the Website.

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1. Eligibility
   You must be at least 18 years old to register for an account or use any password-protected areas of the Website. You may not use the Website if you are prohibited from doing so under applicable law.
2. Changes to the Website or the Terms
   We may update the Website and/or these Terms from time to time. When we make changes, we will update the “Last Updated” date above and may provide additional notice (e.g., by posting a banner or sending an email if we have your contact information). Your continued use of the Website after the effective date of any changes constitutes your acceptance of the revised Terms.
3. Privacy and Cookies
   Please review our Privacy Policy and any Cookie Notice posted on the Website to understand how we collect, use, and disclose information about you. By using the Website, you acknowledge that we will process your information as described in those notices.
4. Ownership; Limited License
   The Website, including its content, features, functionality, look and feel, and all intellectual property rights therein (collectively, the “Website Content”), is owned by Included or our licensors and is protected by intellectual property and other laws. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable license to access and use the Website for your own personal or internal business purposes. Except for this limited license, no rights are granted to you (expressly or by implication).

You agree not to (and not to permit any third party to): (a) copy, modify, translate, adapt, create derivative works of, disassemble, decompile, reverse engineer, or otherwise attempt to discover the source code of the Website; (b) rent, lease, sell, assign, sublicense, or otherwise transfer rights in the Website; (c) remove, alter, or obscure any copyright, trademark, or other proprietary notices; (d) access the Website or any Website Content to build a competitive product or service; (e) circumvent, disable, or otherwise interfere with any security or access controls; or (f) exploit the Website in any manner not expressly permitted by these Terms.

5. Acceptable Use
   You agree to comply with all applicable laws and to use the Website responsibly. You will not:
   – use any robot, spider, scraper, or other automated means to access the Website for any purpose without our express written permission;
   – interfere with or disrupt the operation or security of the Website or any networks or systems connected to it;
   – upload, post, transmit, or otherwise make available any content that is unlawful, harmful, abusive, harassing, defamatory, obscene, hateful, or otherwise objectionable;
   – infringe or misappropriate the intellectual property, privacy, or other rights of any person or entity;
   – send unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, or pyramid schemes; or
   – collect, store, or attempt to harvest personal information about other users without their consent.

If you see content or activity that violates these Terms, please contact us at admin@included.ai.

6. Accounts and Security
   Certain areas of the Website may be available only to registered users (“Password-Protected Areas”). You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to promptly notify us of any actual or suspected unauthorized use of your account or any other breach of security. We reserve the right to suspend or terminate your access to the Website (including any account) at any time, for any or no reason, with or without notice.

Information presented in Password-Protected Areas may be Included’s confidential information. You agree not to disclose such information to any third party or use it for any purpose other than evaluating or receiving services from Included under a separate agreement.

7. User Content and Submissions
   The Website may allow users to post, upload, or submit content (collectively, “Submissions”). You are solely responsible for your Submissions. By providing a Submission, you represent and warrant that you own or have the necessary rights to do so and that your Submission does not violate any laws or rights of others.

You grant Included a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, fully paid, transferable, and sublicensable license to use, reproduce, display, perform, adapt, modify, distribute, make derivative works of, and otherwise exploit your Submissions in any media now known or later developed for any lawful purpose, including to operate, improve, and market the Website and our products and services, without further compensation to you. We may, but are not obligated to, monitor or remove Submissions at our discretion.

8. Feedback
   If you provide ideas, suggestions, or other feedback regarding the Website or our products or services (“Feedback”), you acknowledge that Included may use the Feedback for any purpose without restriction or compensation to you.
9. Third-Party Content, Services, and Links
   The Website may contain links to or integrations with third-party websites, products, or services (collectively, “Third-Party Services”). We do not control, endorse, or assume any responsibility for Third-Party Services. Your use of Third-Party Services is at your own risk and may be subject to separate terms and policies.
10. No Professional Advice
    The Website and Website Content are for informational purposes only. They do not constitute legal, tax, accounting, investment, medical, HR, or other professional advice, and you should not rely on them as such. You are responsible for obtaining professional advice as appropriate.
11. AI and Automated Outputs
    From time to time, the Website may display or reference content generated with the assistance of artificial intelligence or automated systems (“AI Outputs”). AI Outputs may be inaccurate, incomplete, or out of date and are provided solely for informational purposes. You are responsible for evaluating the accuracy and suitability of any AI Outputs for your use.
12. Open Source and Third-Party Components
    The Website may include open-source or third-party software components that are subject to their own licenses. To the extent there is a conflict between these Terms and the applicable open-source or third-party license, that license will control for the applicable component.
13. Export and Sanctions Compliance
    You agree to comply with all applicable export control and economic sanctions laws and regulations, including those administered by the U.S. Department of Commerce and the U.S. Department of the Treasury. You represent that you are not located in, organized under the laws of, or ordinarily resident in any country or territory subject to comprehensive U.S. sanctions, and that you are not a Denied Party.
14. DMCA Copyright Policy
    If you believe material on the Website infringes your copyright, please send a notice to copyright@included.ai that includes the following (as required by 17 U.S.C. §512): (i) your physical or electronic signature; (ii) identification of the copyrighted work claimed to have been infringed; (iii) identification of the allegedly infringing material and information reasonably sufficient to permit us to locate the material; (iv) your contact information; (v) a statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or the law; and (vi) a statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner. We may remove or disable access to the material and, where appropriate, terminate repeat infringers.
15. Disclaimers
    YOUR USE OF THE WEBSITE AND WEBSITE CONTENT IS AT YOUR SOLE RISK. THE WEBSITE AND WEBSITE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. INCLUDED DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE MAY NOT APPLY TO YOU.
16. Limitation of Liability
    TO THE MAXIMUM EXTENT PERMITTED BY LAW, INCLUDED WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, COVER, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS, EVEN IF INCLUDED HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL INCLUDED’S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE WEBSITE EXCEED ONE HUNDRED U.S. DOLLARS (US$100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
17. Indemnification
    You agree to defend, indemnify, and hold harmless Included, its affiliates, officers, directors, employees, contractors, licensors, and agents from and against any claims, actions, demands, damages, obligations, losses, liabilities, costs, debts, or expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of or access to the Website; (b) your Submissions or Feedback; (c) your violation of these Terms; or (d) your violation of any rights of a third party, including intellectual property or privacy rights. Included reserves the right, at your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification, and you agree to cooperate with our defense of such claims.
18. Suspension and Termination
    We may suspend or terminate your access to the Website at any time and for any reason, with or without notice. Upon termination, the license granted to you under these Terms will automatically terminate, but the following sections will survive: 4–5, 7–9, 11–17, 19–21.
19. Governing Law; Venue
    These Terms are governed by the laws of the State of Washington, without regard to its conflict of law principles. The exclusive jurisdiction and venue for any action arising out of or relating to the Website or these Terms will be the state and federal courts located in Seattle, King County, Washington, and you and Included each submit to the personal jurisdiction of those courts.
20. Electronic Communications
    When you visit the Website or send us emails, you are communicating with us electronically. You consent to receive communications from us electronically and agree that all notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
21. Miscellaneous
    These Terms constitute the entire agreement between you and Included regarding the Website and supersede all prior or contemporaneous agreements on the subject. You may not assign these Terms without our prior written consent; any attempted assignment in violation of this will be void. We may assign these Terms without restriction. Our failure to enforce any right or provision will not be a waiver of such right or provision. If any provision is held invalid or unenforceable, the remaining provisions will remain in full force and effect. Headings are for convenience only.
22. Contact Us
    If you have questions or concerns about the Website or these Terms, please contact us at admin@included.ai or write to:

Included, Inc.
10426 NE 43rd St
Kirkland, WA 98033
United States

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Trademarks. All trademarks, logos, and service marks displayed on the Website are the property of Included or their respective owners. You may not use any of these without our prior written permission or the permission of the owner.

Effective Date. These Terms are effective as of the Last Updated date above and supersede all prior versions for the Website.